myHealth Record

Navigate the B2B gateway

The B2B gateway is the secure entry point between your healthcare software and myHealth Record national services. Setting it up correctly — certificates, endpoints, timeouts, and monitoring — is critical infrastructure work.

Common challenges

What teams struggle with

Certificate management

NASH certificates expire, rotate, and must be stored securely in production environments.

Network and firewall configuration

Production gateway endpoints require specific TLS versions, cipher suites, and IP allowlisting.

Service discovery

Multiple WSDL endpoints for different services — easy to misconfigure during deployment.

Operational monitoring

Gateway outages or certificate expiry can silently break clinical workflows without proper alerting.

How we help

Practical solutions that ship

Gateway connection setup

Production-ready TLS configuration, certificate installation, and endpoint verification.

Health check monitoring

Automated probes for certificate expiry, gateway reachability, and authentication success.

Secrets management

Secure storage and rotation of NASH credentials using cloud secrets managers or HSMs.

Incident runbooks

Documented procedures for gateway failures, certificate renewal, and ADHA service outages.

Frequently asked

Questions about myhealth record b2b gateway

Do we connect directly or through a middleware vendor?

Most software vendors connect directly after conformance. Some use integration middleware — we help you choose based on volume, team capability, and cost.

Need help with this?

Tell us where you're stuck. We'll give you an honest assessment — no sales pitch, just healthcare technology expertise.