Health Identifiers

HPI-O and HPI-I provider setup

Healthcare Provider Identifier – Organisation (HPI-O) and Individual (HPI-I) numbers identify your practice and clinicians in Australia's digital health ecosystem. They're required for myHealth Record authentication and many clinical integrations.

Common challenges

What teams struggle with

Organisation structure mapping

Multi-site practices and corporate groups need correct HPI-O hierarchy.

Clinician onboarding

New staff need HPI-I linked to the right HPI-O before they can access national services.

Role and specialty codes

Incorrect occupation codes can block certain myHealth Record operations.

Keeping directories current

Staff changes require timely updates to avoid authentication failures.

How we help

Practical solutions that ship

Provider directory integration

Sync HPI-O/HPI-I data from HI Service into your staff management system.

Onboarding automation

Workflows that validate new clinician identifiers during account creation.

Multi-site configuration

Correct HPI-O mapping for practices with multiple locations.

Audit and compliance reports

Reports showing which clinicians have valid, linked identifiers.

Frequently asked

Questions about hpi-o provider registration

Where do we get our HPI-O?

Organisations register through the HI Service. We help you verify existing identifiers or guide new registration.

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